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Privacy Policy

Effective Date: July 8, 2025

Welcome to ZooHouse.AI. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform and associated services.

1. Information We Collect

  • Account Information: When you sign in using Google or Facebook, we collect basic profile data such as your name, email address, and profile picture (if authorized).
  • User-Generated Content (UGC): We collect and store property searches, saved properties, and user-contributed content (including comments, photos, and uploaded documents like inspection reports) to personalize your experience and power our community features.
  • Device & Usage Information: We may collect browser type, IP address, and usage metrics through standard analytics tools (e.g., Google Analytics).

2. How We Use Your Information

  • To provide and personalize your experience on ZooHouse.AI
  • To support community features such as the Ground Truth Index™ and Zoogly Score™
  • To communicate with you about updates, saved searches, and community activity
  • To improve our platform through analytics and feedback

3. Authentication & Third-Party Services

We use Google and Facebook Authentication to simplify account creation and login. These services may collect and process your data under their own privacy policies. We never store your password or use your login data beyond what's needed to authenticate and personalize your experience.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and personalize our service. Cookies are small data files stored on your browser. We use them to keep you logged in, remember your preferences, and gather usage analytics. You can control the use of cookies at the individual browser level.

5. Data Sharing and Monetization

We do not sell your personal data. We only share your personal data with trusted vendors (such as analytics or cloud providers) to help operate our service. All third parties are required to follow strict data handling practices.

We may, however, share or sell anonymized and aggregated data that cannot be reasonably used to identify you. For example, we may provide institutional clients with ZIP-code level market sentiment analysis or trends based on aggregated community contributions.

6. Your Data Rights & Choices

You have the right to access, correct, or delete your personal data. You may request a copy of your data or ask for a correction by contacting us at support@zoohouse.ai.

7. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Security

We implement industry-standard security practices to protect your information, including encrypted authentication, firewalled infrastructure, and role-based access control.

9. Updates to This Policy

This Privacy Policy may be updated periodically. We will notify users of significant changes via email or through platform notifications.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@zoohouse.ai

Thank you for trusting ZooHouse.AI — the truth layer for real estate™.